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# FW: VIBS

- To: "Global Support \(E-mail\)" <support@gesn.com>, "Steve Knecht \(E-mail\)" <skglobal@earthlink.net>
- Subject: FW: VIBS
- From: "Ian S. Piper" <ian@gesn.com>
- Date: Tue, 18 Sep 2001 15:02:01 -0500
- Importance: Normal

    Steve:

    I recalled seeing Ken's email from Sep. 6th on using Genovation keypads.
    Thought I'd forward it to you in case you hadn't seen it.

    Ian

    -----Original Message-----
    From: Ken Clark [mailto:ken@gesn.com]
    Sent: September 06, 2001 3:11 PM
    To: Steve Knecht; jwdean@spectrumltd.com; ian@gesn.com; Deborah Seiler
    Cc: fkglobal@earthlink.net
    Subject: RE: VIBS

    I will re-re-emphasize.  I put in a request that this be look into months
    ago.

    The accounting keyboard is simply unusable.  I ran into specific difficulty
    in designing the write-in function without access to a "pound key".  I did
    use the star/asterisk on the accounting keypad, but asking the voter to
    press the "/" key or "-" key crosses the line.

    We do not have a VIBS product until this issue is addressed.  It will be a
    monumental mistake if Global continues to stick its head in the sand on
    this.  Do not fill our warehouse with Genovation keypads, they do not work.

    Ken

    > -----Original Message-----
    > From: Steve Knecht [mailto:skglobal@earthlink.net]
    > Sent: Thursday, September 06, 2001 1:06 PM
    > To: jwdean@spectrumltd.com; ian@gesn.com; Deborah Seiler
    > Cc: fkglobal@earthlink.net; ken@gesn.com
    > Subject: Re: VIBS
    >
    >
    > I'd like to re-emphasize Deborah's point about the keypad.  I've
    > yet to see
    > one that could be described as "production model".  What is the status of
    > this item?
    > ----- Original Message -----
    > From: Deborah Seiler <deborahseiler@attglobal.net>
    > To: <jwdean@spectrumltd.com>; <ian@gesn.com>
    > Cc: <fkglobal@earthlink.net>; <skglobal@earthlink.net>; <ken@gesn.com>
    > Sent: Thursday, September 06, 2001 10:23 AM
    > Subject: VIBS
    >
    >
    > > The revisions to VIBS software are looking very positive, in my view.
    > > In the course of reviewing version 4.1, I noticed two issues that are
    > > hardware related.
    > > 1) The sound has a tendency to jump and is usually heard only
    > on one side
    > > of the headset.
    > > 2) The keypad needs to be a telephone rather than an accounting
    > style for
    > > write ins and for general ease of navigation.
    > > Deborah
    > >
    > >

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