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# RE: AVTS double imposed screen after outage

- To: <support@gesn.com>
- Subject: RE: AVTS double imposed screen after outage
- From: "Steve Ricke" <steve@gesn.com>
- Date: Tue, 21 Aug 2001 17:13:01 -0500
- Importance: Normal
- In-reply-to: <21ec01c12a86$0bdece60$0964a8c0@home.net>

Double screen is a symptom of the cmos battery backup on the CPU board gone bad. Please get a field shipper number and send the unit back to McKinney. It needs a factory repair. Steve R. -----Original Message----- From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Jane Barth Sent: Tuesday, August 21, 2001 4:13 PM To: support@gesn.com Subject: AVTS double imposed screen after outage A power outage occurred while I was testing my AVTS. After re-booting I got a double imposed screen. I went into Setup and noticed some of my Cmos settings where different than other AVTS units here in the office. After I made the changes and re-booted, the screen was fine. But, a couple minutes later, another outage. Again a double screen, however when I changed the Cmos settings, the screen stays the same. I duplicated all my Setup & Win95 display settings with the other AVTS units and still no luck. Anyone else had this problem? Thanks, Jane

- Follow-Ups:
  - RE: AVTS double imposed screen after outage
    - From: "Ken Clark" <ken@gesn.com>

- References:
  - AVTS double imposed screen after outage
    - From: "Jane Barth" <jbglobal@earthlink.net>

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