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# RE: Printing error on BS 4.1.2

- To: <bugtrack@dieboldes.com>
- Subject: RE: Printing error on BS 4.1.2
- From: "Kerry Martin" <kerry@dieboldes.com>
- Date: Tue, 23 Oct 2001 08:46:36 -0500
- Importance: Normal
- In-Reply-To: <009901c15b5a$3b74d020$1404a8c0@dieboldes.com>

    Tab,

    	Don is the one that actually found the bug so he will have to correct me if
    i am wrong in any of this.  We loaded a card from GEMS 1.17.17 into the BS
    4.1.2 you sent us last night.    Don then loaded it into the R6 unit and
    proceeded to vote the unit using the "Test Count" feature "Without Cards".
    He voted one precinct and then printed the first report without any
    problems.  Don then went back into "Test Count" and voted an additional
    precinct came back out and tried to print.  At that point he got the error
    discussed below.  Hope this was of some help.

    Kerry

    -----Original Message-----
    From: owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf
    Of Talbot Iredale
    Sent: Monday, October 22, 2001 7:33 PM
    To: bugtrack@dieboldes.com
    Subject: Re: Printing error on BS 4.1.2

    Kerry,

        I have tried all sorts of combinations and I cannot reproduce the
    problem you reported.  What exact steps did you do to create the problem?

    Tab

    ----- Original Message -----
    From: "Kerry Martin" <kerry@dieboldes.com>
    To: <bugtrack@dieboldes.com>
    Sent: Monday, October 22, 2001 4:42 PM
    Subject: Printing error on BS 4.1.2

    > After printing the initial printout on startup,  I recieve the following
    > error when trying to print all subsequent printouts:  "Failed to write to
    > printer".  "Retry" or "Cancel".  No matter how many times you hit "Retry"
    > the printer will not engage until you flip the paper feed lever on the
    > printer.  Once you do this and press "Retry" it will print.  We have tried
    > this on two different machines with the same results.
    >
    > Kerry

- References:
  - Re: Printing error on BS 4.1.2
    - From: "Talbot Iredale" <tiredale@dieboldes.com>

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