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# Re: AVTS modem upload BS 4.3.11

- To: <support@dieboldes.com>
- Subject: Re: AVTS modem upload BS 4.3.11
- From: "Talbot Iredale" <tiredale@dieboldes.com>
- Date: Tue, 5 Nov 2002 11:38:10 -0800
- References: <OHECLFKNKNDGNABLMEIAMEEMCDAA.robertc@dieboldes.com> <003c01c284fc$f68bfe70$1702af0a@dieboldes.com> <000901c28501$66d100f0$800977d8@tari>

    The ping is done across whatever connection you have to the AVTS. If the
    connection is via modem then the ping is done over the modem. If the
    connection is through a network card then the ping is done over the network
    card.

    Tab

    ----- Original Message -----
    From: "Tari Runyan" <tarir@dieboldes.com>
    To: <support@dieboldes.com>
    Sent: Tuesday, November 05, 2002 11:27 AM
    Subject: Re: AVTS modem upload BS 4.3.11

    > is the pinging done across the LAN or modem ? if we sucessfully ping
    across
    > the lan will the modems be ok?
    > ----- Original Message -----
    > From: "Talbot Iredale" <tiredale@dieboldes.com>
    > To: <support@dieboldes.com>
    > Sent: Tuesday, November 05, 2002 11:55 AM
    > Subject: Re: AVTS modem upload BS 4.3.11
    >
    >
    > > I have tracked down the problem with RAS (modem) connections on Windows
    > NT.
    > >
    > > As Rob determined from testing the issues is with 'Software
    Compression'.
    > > This bug is fixed in SP6 but due to the way service packs are installed
    > the
    > > service pack must be installed AFTER then software it is fixing is
    > > installed. Therefore when RAS is installed on Windows NT SP6 must be
    > > re-installed to fix this problem.
    > >
    > > I have tested this on a machine here.  What I did was:
    > >
    > > 1) Install Windows NT
    > > 2) Install SP6a
    > > 3) Install RAS
    > > 4) Tried to connect from the AVTS to the WinNT machine.
    > > 5) Tried to ping the AVTS and failed.
    > > 6) Re-installed SP6a
    > > 7) Connected AVTS to WinNT
    > > 8) Tried to ping the AVTS unit and succeeded.
    > > 9) Uploaded from the AVTS unit to GEMS and succeeded.
    > >
    > > Hope this helps.
    > >
    > > Tab
    > >
    > >
    > > ----- Original Message -----
    > > From: "Robert Chen" <robertc@dieboldes.com>
    > > To: <support@gesn.com>
    > > Sent: Monday, October 28, 2002 1:30 PM
    > > Subject: AVTS modem upload BS 4.3.11
    > >
    > >
    > > >
    > > >
    > > > Hi,
    > > >
    > > > Found something interesting here in Alameda County, and want to see if
    > > > anyone has found this in the field.  Especially those of you who are
    > doing
    > > > AVTS (we don't do AVOS) modem upload from the precincts.
    > > >
    > > > Running:
    > > > BS 4.3.11
    > > > GEMS 1.18.14
    > > > NT 4.0 6a
    > > >
    > > > I am dialing the central computer's bank of modems (connected via Digi
    > PCI
    > > > X/em) and connecting to NT's Remote Access Server.  I have assigned a
    ip
    > > > pool (166.107.248.210 to 220) and the AVTS with PCMCIA card modems
    dial
    > in
    > > > okay, and make a connection with the RAS server.  I can see the
    assigned
    > > ip
    > > > address to the incoming AVTS unit.  However, when I try uploading, it
    > > gives
    > > > and error: "no connection to host".  Yes, I have confirmed the HOST
    name
    > > and
    > > > tried the IP address.
    > > >
    > > > I tried pinging the AVTS unit and only get timeouts.  I then tried
    > > > simulating the connection with my laptop and was able to successfully
    > > > upload.  I was also able to ping my laptop from the server and vice
    > versa.
    > > >
    > > > At this point, I do not think, despite the port information displayed
    by
    > > RAS
    > > > Server, that the AVTS was taking the ip address.
    > > >
    > > > I am sure I am probably doing something wrong and would appreciate
    some
    > > > enlightenment.
    > > >
    > > > rob chen

- Follow-Ups:
  - Re: AVTS modem upload BS 4.3.11
    - From: "Tari Runyan" <tarir@dieboldes.com>

- References:
  - Re: AVTS modem upload BS 4.3.11
    - From: "Talbot Iredale" <tiredale@dieboldes.com>
  - Re: AVTS modem upload BS 4.3.11
    - From: "Tari Runyan" <tarir@dieboldes.com>

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