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# RE: AVTS double imposed screen after outage

- To: <support@gesn.com>
- Subject: RE: AVTS double imposed screen after outage
- From: "Ken Clark" <ken@gesn.com>
- Date: Tue, 21 Aug 2001 15:19:41 -0700
- Importance: Normal
- In-reply-to: <NEBBIDEKLMNCHGCGIFJCIEKMCEAA.steve@gesn.com>

From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Steve Ricke Sent: Tuesday, August 21, 2001 3:13 PM Double screen is a symptom of the cmos battery backup on the CPU board gone bad. Please get a field shipper number and send the unit back to McKinney. It needs a factory repair. Steve R. What does "the factory repair" involve? Ken

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    - From: "Steve Ricke" <steve@gesn.com>

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