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# RE: Removing the date on the AV Tapes

- To: <support@gesn.com>
- Subject: RE: Removing the date on the AV Tapes
- From: "John McLaurin" <jmglobal@earthlink.net>
- Date: Mon, 23 Oct 2000 13:28:24 -0500
- Importance: Normal
- In-reply-to: <NDBBLGPLOMMHOMJPHOIPCEGACFAA.tyler@gesn.com>

    Tyler,   your policy position may be just a touch short sighted considering
    the bigger picture of the GA market.   The  largest jurisdictions in the
    State are considering GES and the Accu Vote,  and just happen to be  next
    door neighbors to COBB.

    Your correct in that this has the potential to be an inconvenience for our
    folks.  If it becomes necessary, maybe a equitable amount would be more
    advisable to charge our customer rather than an amount  to punish them for
    both their newness as a customer and GEMS user.  I'm still trying to build
    advocates for Global and I believe Cobb has the chance to be a good one.

    I'll let you know how it works out after I've talked with them some more.

    Your Pal,

    John

    -----Original Message-----
    From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
    Tyler Links
    Sent: Monday, October 23, 2000 11:56 AM
    To: support@gesn.com
    Subject: RE: Removing the date on the AV Tapes

    We should do nothing here.  The client should suffer.  We should not be
    spending valuable time this close to the election creating and installing a
    new ABasic file because the customer's "forgetfulness" (leastways, not
    without charging an obscene amount of money).

    Tyler

    -----Original Message-----
    From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
    Mike Brown
    Sent: Monday, October 23, 2000 10:29 AM
    To: support@gesn.com
    Subject: Removing the date on the AV Tapes

    Beth Kish in Cobb county has forgotten to change the date in GEMS, and now
    she has a date problem on her AV tapes.  She is becoming very insistent that
    we find a solution for her forgetfulness.  She would be happy if we could
    just remove the date from the tapes all together.  Are we able to modify the
    A-Basic file for her to remove the date stamp on the tape?  What is the best
    course of action. I have already told her we can't be changing anything this
    late in the game, but as usual the client is getting persistent.

    Mike

- Follow-Ups:
  - RE: Removing the date on the AV Tapes
    - From: "Tyler Links" <tyler@gesn.com>

- References:
  - RE: Removing the date on the AV Tapes
    - From: "Tyler Links" <tyler@gesn.com>

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