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# Dropping support for old Manager Cards on VCE (was RE: Voter Access Cards/Spyrus encoder)

- To: <support@dieboldes.com>
- Subject: Dropping support for old Manager Cards on VCE (was RE: Voter Access Cards/Spyrus encoder)
- From: "Ken Clark" <ken@dieboldes.com>
- Date: Fri, 16 Aug 2002 10:14:33 -0700
- Importance: Normal
- In-reply-to: <00c401c24304$fa84e9e0$3701af0a@ian>

I am making a command decision and dropping support for old manager cards on the voter card encoder. Old manager cards were created with the old IMARK software. This change will happen in VCE 1.1.4, which I am working on today. So scream murder now if you think this is going to cause a lot of heartache. I don’t believe it will. Ken -----Original Message----- From: owner-support@gesn.com [mailto:owner-support@gesn.com] On Behalf Of Ian S. Piper Sent: Tuesday, August 13, 2002 1:07 PM To: support@dieboldes.com Subject: RE: Voter Access Cards/Spyrus encoder Couldn't this Old manager card issue be taken care of before the election (i.e., test all manager cards at the warehouse prior to distribution?) Have them place a mark on the card to say its been checked so they can verify that it was missed in testing. Or replace all the old manager cards. We shouldn't need the Card Manager software to baby-sit a situation like this and maintain a level of confusion that the folks already get when they see "Upgrade Supervisor Card?" Ian -----Original Message----- From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Ken Clark Sent: Tuesday, August 13, 2002 1:43 PM To: support@dieboldes.com Subject: RE: Voter Access Cards/Spyrus encoder If we drop the routine, then the old manager cards will just act like a (blank) voter card. That is, no message will come up, and they can’t be used to reload the voter card encoder. The VCE would be happy to (re)program them with whatever slot is selected. This is of course exactly what Don would want for his cards that are being misinterpreted as manager cards, but could be confusing for folks with old manager cards. Ken -----Original Message----- From: owner-support@gesn.com [mailto:owner-support@gesn.com] On Behalf Of Ian S. Piper Sent: Tuesday, August 13, 2002 11:29 AM To: support@dieboldes.com Subject: RE: Voter Access Cards/Spyrus encoder Can we just drop support for field upgrading old supervisor cards with the Spyrus and if any Supervisor cards need upgrading, send them into the McKinney depot? Or will removing that routine in the Spyrus just mean that something else will come up in its place when the user uses one of these cards? Ian -----Original Message----- From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of Ken Clark Sent: Tuesday, August 13, 2002 1:15 PM To: support@dieboldes.com Subject: RE: Voter Access Cards/Spyrus encoder You are correct this was an issue that came up in the past, but as you point out you are running 1.1.3, and I have not heard of the problem before with this release. The problem is that the old-format manager cards can be easily misinterpreted by both the ballot station and voter card encoder. The problem won't be with the Spyrus units themselves, so don't worry about the serial numbers in this case. You could send me the cards, but if I look at them I am sure I'll just see what you see. Best thing you can do at this point is "monitor the situation" and see if you can find any pattern as to what is happening. Previously the problem was that "virgin cards" right out of the factory were misinterpreted as old-format manager cards. Does it happen with all cards you got from "Atlanta warehouse", or just some of them? What I would really like to do is just drop support for the old cards so this can never happen, but there are so many of the old cards in circulation. I think we need to consider doing this, even if it causes some discomfort to users who have not already upgraded their manager cards in the field. (They would have to order new supervisor cards from McKinney). Ken -----Original Message----- From: owner-support@gesn.com [mailto:owner-support@gesn.com] On Behalf Of Don Vopalensky Sent: Thursday, August 08, 2002 2:07 PM To: support@dieboldes.com Subject: FW: Voter Access Cards/Spyrus encoder Has anyone else experienced when trying to create a voter access card, the message Upgrade Supervisor Card appears. This was an issue in the past but thought it was resolved. The encoder was programmed with 1.1.3, and the two voter access cards this was experienced with has the numbers of DESI642-1123 VCG SU004Kc0/T=OB on the back. I believe these voter access cards are from a new batch of cards that we received in the Atlanta warehouse. I experienced this message when testing these two voter access cards with every Spyrus that I could get me hands on with 1.1.3 loaded. Unfortunately, I do not have any serial numbers of the Spyrus encoders that I confirmed this bug. I have the two voter access cards in my possession should I need to send them for additional testing.

- References:
  - RE: Voter Access Cards/Spyrus encoder
    - From: "Ian S. Piper" <ian@dieboldes.com>

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