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# RE: Smart Cards & New Table Top Card Readers

- To: <bugtrack@dieboldes.com>
- Subject: RE: Smart Cards & New Table Top Card Readers
- From: "Ian S. Piper" <ian@dieboldes.com>
- Date: Tue, 29 Aug 2000 09:27:19 -0500
- Importance: Normal
- In-Reply-To: <NEBBKDKABCCAFGHNEGHCAEHFCAAA.jrglobal@earthlink.net>

Juan: I strongly object to your remark about Global's incoming inspection. We do have incoming inspection policy on purchased materials. The policies for each part are based on engineering specifications and inspection criteria that are supposed to be developed by our engineering department and/or product managers. As we have virtually no written data on how we are supposed to test the TS components, we have struggled for the testing criteria from what we have culled from technical conversations with supposedly knowledgeable people. If somebody has additional specifications that we need to be testing to, then we will be more than glad to include those qualifications in our incoming inspection. We would require something, in writing, that alludes to a potential problem and indicates the criterion that will prevent us from being a victim of that problem. I will take this email as being such a device and will open an investigation into your claim about the external Smart Card Readers Model 152. If there is any existing documentation on this problem, it would be helpful to distribute it to the appropriate people. FYI: The problem that Jeff Hintz experienced was trying to read a manager card that was programmed onto a 1KB smart card. He had no problem reading a manager card programmed onto a 64KB smart card. We have never distributed 1KB Manager Cards from this office because we have never had, in writing, that it is safe to do so. As we have only delivered 64KB Manager Cards to the field, no customer or support rep has any need to worry about existing equipment or future shipments. Accurate information on company policy can be found by discussions with the management of this company. Ian -----Original Message----- From: owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Juan A. Rivera Sent: August 28, 2000 10:28 PM To: bugtrack@dieboldes.com Subject: RE: Smart Cards & New Table Top Card Readers Just for reference: The tabletop Card Readers has an internal bios chip that gives it its personality programming. I have found in the past that as the vender updates its product line they upgrade this bios chip to conform to new applications for newer cards in the market. Since Global does not have an incoming inspection policy to test components as they are purchased, there is no guaranty that we can catch this the problem until it is used in the field. This happened about a year or so ago in preparing for the Memphis election, when we ordered a batch of tabletops for the PC’s that we used as poll books. We discovered a different chip being delivered on new tabletop units because “it was better” but did not like our memory cards but did like our Microprocessor cards (the L version). We told the manufacturer to only ship the old version chip until our DLL was changed to work with their new personality chip. You may need to find a working unit and compare it to the non working unit to see if the internal bios chip has the same firmware version of the working one. Jeff I know you may remember this problem when we were swapping out these chips in the field once the manufacturer sent us the right version firmware. Good luck Juan A. Rivera -----Original Message----- From: owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf Of Tari Runyan Sent: Monday, August 28, 2000 10:01 PM To: bugtrack@dieboldes.com Subject: Re: Smart Cards & New Table Top Card Readers are these new AVTS uits ? and if so can I test one ? Tari -----Original Message----- From: Jeff Hintz <jhglobal@earthlink.net> To: Bugs List (E-mail) <bugtrack@dieboldes.com> Date: Wednesday, August 23, 2000 4:18 PM Subject: Smart Cards & New Table Top Card Readers I am doing training here in the City of Barrie, Canada, and I have encountered with the new table top card readers sent here, that they cannot read some of the different smart cards that we have. So far I have only been able to get the square smart card with the shape of an L able to read. Once I am able to get into the Poll Book software with this card, I can create voter cards with any of the other cards that I have, and they work fine in the AVTS units. Is there anyone else that has encountered these problems??? Jeff Hintz Global Election Systems

- References:
  - RE: Smart Cards & New Table Top Card Readers
    - From: "Juan A. Rivera" <jrglobal@earthlink.net>

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