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# RE: Nc database

- To: <support@gesn.com>
- Subject: RE: Nc database
- From: "Cathy Colgan" <cacglobal@earthlink.net>
- Date: Fri, 28 Sep 2001 13:12:06 -0500
- Importance: Normal
- In-reply-to: <00d701c1478c$168e1b90$0203a8c0@ges001>

    I have deleted both Ballot Frame Editor values under HK local machine.  I
    STILL get an internal error.

    -----Original Message-----
    From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
    Tari Runyan
    Sent: Thursday, September 27, 2001 2:39 PM
    To: support@gesn.com
    Subject: Re: Nc database

    the file
    ----- Original Message -----
    From: "Cathy Colgan" <cacglobal@earthlink.net>
    To: <support@gesn.com>
    Sent: Thursday, September 27, 2001 1:30 PM
    Subject: RE: Nc database

    > I want to be clear - delete the file or the just the data?    I just
    deleted
    > the data that did not help.
    >
    > -----Original Message-----
    > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
    > Tari Runyan
    > Sent: Thursday, September 27, 2001 12:36 PM
    > To: support@gesn.com
    > Subject: Re: Nc database
    >
    >
    > delete both the files and that should get rid of your internal error
    > ----- Original Message -----
    > From: "Cathy Colgan" <cacglobal@earthlink.net>
    > To: <support@gesn.com>
    > Sent: Thursday, September 27, 2001 9:51 AM
    > Subject: RE: Nc database
    >
    >
    > > here is what I see under regedit local-gems
    > >
    > > Ballot editor Frame REG_SZ 00 717 768
    > > Ballot Editor Frame REG_Binary 33
    > >
    > > -----Original Message-----
    > > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf Of
    > > Tari Runyan
    > > Sent: Thursday, September 27, 2001 9:01 AM
    > > To: support@gesn.com
    > > Subject: Re: Nc database
    > >
    > >
    > > go to regedit and see if you have settings in the ballot editor -  under
    > > hkey local >gems>
    > > ----- Original Message -----
    > > From: "Cathy Colgan" <cacglobal@earthlink.net>
    > > To: <support@gesn.com>
    > > Sent: Thursday, September 27, 2001 7:50 AM
    > > Subject: RE: Nc database
    > >
    > >
    > > > I have and i still get an internal error.  since our machines are all
    > > > networked here everyone gets the same problem.  shoud we re-download
    the
    > > > versions i'm having trouble with? I downloaded cards and tested
    ballots
    > > from
    > > > this database and the count is fine do you think they will have any
    > > problem
    > > > on election night? I'm mostly concerned about this county because she
    > uses
    > > > the software.  what do you think?
    > > >
    > > > -----Original Message-----
    > > > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf
    Of
    > > > Sophia Lee
    > > > Sent: Wednesday, September 26, 2001 2:34 PM
    > > > To: support@gesn.com
    > > > Subject: RE: Nc database
    > > >
    > > >
    > > > Cathy,
    > > > I just loaded your database into GEMS 1.15.9.  I am able to view the 3
    > > > ballot styles. Perhaps, try reloading it back into GEMS 1.15.9.
    > > >
    > > > -----Original Message-----
    > > > From: owner-support@gesn.com [mailto:owner-support@gesn.com]On Behalf
    Of
    > > > Cathy Colgan
    > > > Sent: Wednesday, September 26, 2001 11:30 AM
    > > > To: Support
    > > > Subject: Nc database
    > > >
    > > >
    > > > I attaching a file for Harnett, NC database. 1.15.9
    > > >
    > > > My system locked up a week ago.  I rebooted. I already had the cards
    > > > downloaded.  the customer decided she wanted another spare card.
    today
    > > when
    > > > i went into the database, i was able to download another card, but
    when
    > i
    > > > looked at the ballot style i get an INTERNAL ERROR.  She has the
    > software
    > > so
    > > > i need to send her a disk. i don't know if the internal error will
    cause
    > > her
    > > > problems.
    > > >
    > > > Thanks!
    > > >
    > >
    >

- Follow-Ups:
  - Re: Nc database
    - From: "Talbot Iredale" <tiredale@gesn.com>

- References:
  - Re: Nc database
    - From: "Tari Runyan" <trglobal@earthlink.net>

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