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# RE: AVTSIS-3-10-14

- To: "Greg Forsythe" <gfglobal@earthlink.net>, <support@gesn.com>
- Subject: RE: AVTSIS-3-10-14
- From: "Mike Brown" <mike@gesn.com>
- Date: Sat, 27 Nov 1999 11:26:33 -0000
- Importance: Normal
- In-reply-to: <00ff01bf3846$128f2360$fbba2fd1@greg>

Do one change at a time Greg until you find what is wrong. Don’t just Un-install everything and Re-install. That just adds to your confusion. Monday I will try and reproduce your problems. mike Mike Brown 1611 Wilmeth Road McKinney, TX 75069-8250 972.542.6000 800.433.8683 -----Original Message----- From: Greg Forsythe [mailto:gfglobal@earthlink.net] Sent: Friday, November 26, 1999 7:40 PM To: Bugtrack Subject: AVTSIS-3-10-14 Installed on DELL Latitude; IE5, SP5, NT 4.0 Workstation, GEMS-1-13-9, GEMS-Reports-1-13-8, Installed AVTSIS-3-10-14 and 152 smart card burner. Changed COM3 to COM1 in Regedit. Re-booted, the ballot station came up and the 152 green light came on. Installed 6 different Administrator/Manager cards but could not open Ballot Station. Ctl/Alt/Del to get back to Poll Book and Poll Book came up normally. Tried to open GEMS and Dr.Watson'd each time. Uninstalled Touch Screen and tried unsuccessfully to open GEMS. Ran MDAC and GEMS worked OK. Re-installed AVTSIS-3-10-14, and GEMS was still seeing the Dr. Ran MDAC and GEMS operated normally. Tried to open Poll Book - Error "The Electronic Precinct System could not validate system rights. Please check with the system administrator to verify your access." I can now open and use GEMS but have not access to either Poll Book or Ballot Station. Greg Forsythe Global Election Systems, Inc 24 Hirondelle Place, Ontario M3A 1V8 Phone (416) 446-1383 Fax (416) 446-1425 gfglobal@earthlink.net www.gesn.com

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