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# Re: Internal Error Generating Ballots, GEMS 1-17-11

- To: <bugtrack@dieboldes.com>
- Subject: Re: Internal Error Generating Ballots, GEMS 1-17-11
- From: "Greg Forsythe" <gfglobal@earthlink.net>
- Date: Wed, 28 Feb 2001 11:50:03 -0500
- References: <PPECJKNKLDJLKJPKPPIOMEADCMAA.ken@dieboldes.com>

I am not at the customer site now, however, Dmitry suggested I delete the combination of numbers in the ballot printer section through regedit as you suggested but no joy. He then suggested I try each of the printers as the default printer and try to generate. No success. He then suggested I re-install. Unfortunately I did not have a CD with me. When I did install last week, I used 1-17-5-1 and upgraded the Gems.exe to 1-17-11. Had the same error code in both versions. The GEMS-1-17-11 CD should arrive today or tomorrow and I will re-install as Dmitry suggested. I do use Windows 2000 on desktop and laptop and upgraded both to SP1. I do not know if the customers PC has the SP1 but I assume so. They have a dedicated IT guy. Greg ----- Original Message ----- From: Ken Clark To: bugtrack@dieboldes.com Sent: Wednesday, February 28, 2001 11:33 AM Subject: RE: Internal Error Generating Ballots, GEMS 1-17-11 Okay, now this is more interesting. Please try to maintain the subject line for what is (obviously) the same bug. Works here and with Mike, but not with Greg, so it seems. Try this. In the registry editor go to: HKEY_LOCAL_MACHINE/Global Election Systems/GEMS Delete the BallotPrinter entry entirely. Does that fix the internal error? Ken > -----Original Message----- > From: owner-bugtrack@dieboldes.com [mailto:owner-bugtrack@dieboldes.com]On Behalf > Of Tyler Lincks > Sent: Wednesday, February 28, 2001 10:25 AM > To: Bug Tracking > Subject: Internal Error Generating Ballots, GEMS 1-17-11 > > > I created a one-precinct, one-race database. When attempting to generate > ballots, I got the following error message (screen shot > attached): Internal > Error File: TextCell.cpp, Line 365, Date: Feb 14, 2001 > > Database also attached. > > Tyler >

- References:
  - RE: Internal Error Generating Ballots, GEMS 1-17-11
    - From: "Ken Clark" <ken@dieboldes.com>

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