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# RE: upgrading AVTS software

- To: "'Ken Clark'" <ken@gesn.com>
- Subject: RE: upgrading AVTS software
- From: Jeff Hintz <jhglobal@earthlink.net>
- Date: Mon, 26 Jul 1999 10:45:17 -0500
- Cc: "Support Team (E-mail)" <support@gesn.com>

    Unfortunately, I do not have the disks to be able to fdisk the hard drive and reinstall Win98 and the other drivers for the touch screen.  However, with the machines out in El Paso, Colorado, they had installed on them Win98 and Version 1.1.  I uninstalled Version 1.1 and all shared files, then loaded MDAC and AVTSIS and when I ran Ballot Station, it gave me a Fatal Error.  When I looked up the error, it said that some DAO file was missing.  That is when I installed Version 1.1 again, and uninstalled again, but did not uninstall shared files.  Then ran Ballot Station and it worked.  If someone gives me the disks, I would be glad to help with the testing of the install package.  Since this is one of the things that I did at I-Mark.

    -----Original Message-----
    From:	Ken Clark [SMTP:ken@gesn.com]
    Sent:	Monday, July 26, 1999 10:27 AM
    To:	Support Team (E-mail)
    Subject:	RE: upgrading AVTS software

    > Also, we need to find out which files are missing from the AVTSIS
    > install, so we do not have to install Version 1.1 to get those
    > missing files.

    What are the symptoms if you:

    (0)	fdisk the hard drive
    (1)	install Win98 (or 95 for that matter)
    (2)	install MDAC
    (3)	install AVTSIS
    (4)	run Ballot Station or whatever

    Ken

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    - From: "Juan A. Rivera" <juan@gesn.com>

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