[Date Prev][Date Next] [Chronological] [Thread] [Top]

# RE: R6 units freezing - how many elections on a unit?

- To: <support@dieboldes.com>
- Subject: RE: R6 units freezing - how many elections on a unit?
- From: "Steve Knecht" <skglobal@earthlink.net>
- Date: Fri, 10 Jan 2003 12:44:48 -0800
- Importance: Normal
- In-reply-to: <005901c2b839$e765a480$0849b83f@tari>

Tari,
Please provide more information in these emails regarding who the customer is, the person reporting this, etc.

> -----Original Message-----
> From: owner-support@dieboldes.com [mailto:owner-support@dieboldes.com]On Behalf Of Tari Runyan
> Sent: Thursday, January 09, 2003 3:51 PM
> To: SUPPORT (E-mail)
> Subject: R6 units freezing - how many elections on a unit?
> this is from a customer - I like the Geek squad mention - anyone got any ideas - they will send the TS units in - but the question is why and what?
> thanks
> Tari
> During this past election we had 5 TS units
> (R6), which repeatedly froze during the process of voting. All connections were checked and there wasn't any indication of power fluctuations. Each
> unit was connected to an UPS (not in series). Rebooting corrected the problem, but it did reoccur frequently. Do you have any advice? Is this an hardware problem or a software problem?
> I was also trying to get a feel for how many elections we should leave in
> the backup directories on the TS. I know that it depends on the election
> and the number of times the unit was used. Does the Geek Squad have any
> recommendations?

- Follow-Ups:
  - Re: R6 units freezing - how many elections on a unit?
    - From: "Tari Runyan" <tarir@dieboldes.com>

- References:
  - R6 units freezing - how many elections on a unit?
    - From: "Tari Runyan" <tarir@dieboldes.com>

- Prev by Date: RE: Bug#615
- Next by Date: RE: Bug#615
- Index(es):
  - Chronological
  - Thread