Frequently Asked Questions

Q: I forgot my SCCS password. Can I recover or reset it?

A: You can reset your SCCS password here.

Q: I haven't used my account for a while, and can't log in. What's the problem?

A: Our services are set up to temporarily deactivate the accounts of users who haven't logged in for a while. Email us at and we'll be happy to restore your account.

Q: How do I change my picture on the Cygnet?

A: Email with your new picture or any other Cygnet-related questions, and we will make the requested change. Please note that, by our policies, a replacement picture must clearly show your entire face.

Q: How do I join SCCS?

A: We accept applications for new members every fall. We will have more information available on our homepage when we begin accepting our next round of applications.

Q: I have a cool project idea. Can I work on it with SCCS?

A: Yes! We are always interested in not only augmenting our old services, but also adding new ones. Email us at; we'd love to hear about your idea.

Q: Can you install a package for me on Heron?

A: Almost definitely! We try to keep Heron (our login server) stocked with everything people want. If you need, for example, a compiler, interpreter, library, or command line tool that we don't have, we're happy to install it for you.

Q: Which domains should I use?

A: We support the following domains:

Other domains are coincidental and liable to disappear without notice.

Q: How do I configure my SCCS email account?

A: If you would like to access your SCCS email using your own email client (Gmail, mobile phone, iMail, Thunderbird, etc.) you can use the below settings:

Incoming Server Settings
      Username: your-sccs-username
      Password: ********
      IMAP Server:
      Port: 993
      Security: SSL (If asked, accept all certificates)
      IMAP Prefix: leave blank
Outgoing Server Settings
      STMP Server:
      Port: 587
      Security: STARTTLS (If asked, accept all certificates)
      Sign-in: Yes (Required)
      Username: your-sccs-username
      Password: ********